Business Performance

Business Continuity Management

Business Continuity Management

Business Continuity Management (BCM) allows organizations to evaluate threats, assess impact and develop plans to mitigate the risks associated with emergency situations and the associated business interruptions. BCM efforts should
Procurement

Procurement

In today’s world of faster product and service cycles, global supply chains, and focus on value, the role of the procurement function must evolve. As a result, procurement is shifting
Service Management

Service Management

The ability for businesses to be responsive to changing stakeholder needs and requirements is of paramount importance in achieving and sustaining growth. Businesses have traditionally focused performance improvement efforts on
Process Improvement

Process Improvement

Businesses that wish to become leaders in their industry and achieve superior results face a continuous challenge: how to deliver quality products and services while utilizing internal resources efficiently and

Information Technology

Business-IT Portfolio

Business-IT Portfolio

Organizations are constantly seeking to identify and take advantage of IT-enabled business opportunities to support organizational business goals and objectives, enable growth strategies, and create shareholder value. In particular, Synapsis
Agile Development

Agile Development

The delivery of business value through software development projects is becoming an essential strategy in today’s digital world. Traditional software development approaches fail to recognize that all software development projects
IT Service Management

IT Service Management

The ability of IT to deliver value to the business is a key element in achieving corporate results. When IT performance is inadequate, product and service innovation lags, time-to-market is
IT Strategy

IT Strategy

IT is quickly becoming an essential element in transforming businesses and achieving superior results, and therefore must partner effectively with operations and administrative areas. The effective and innovative use of
SDLC

SDLC

The software development lifecycle (SDLC) provides a framework for planning, designing and implementing software systems. The primary goal of the software development lifecycle is delivering software systems that enable a
IT Compliance

IT Compliance

The evolving business landscape is a constant source of opportunities and threats which business must effectively navigate. Therefore, businesses must ensure that they can identify and properly manage IT-related risk
CRM

CRM

As a management philosophy, Customer Relationship Management (CRM) holds the promise of higher sales, improved customer service, and the ability to measure the direct effect of marketing campaigns.  These elements

Outsourcing and Externalization

Business Process Outsourcing

Business Process Outsourcing

Business Process Outsourcing (BPO) is an accelerating trend that allows organizations to contract the operation of a specific business process (or set of business processes) to a service providers. The
IT Outsourcing

IT Outsourcing

Organizations are constantly seeking to implement IT sourcing strategies that can identify the right IT service providers, establish adequate contractual vehicles, and further sustainable business relationships with external IT providers.
Staff Enhancement

Staff Enhancement

Recruiting, selecting, and hiring adequate professional staff is an emerging challenge for all organizations, particularly given the high expectations placed on new personnel, the uncertainty of the length of the
Program Management

Program Management

Businesses must continuously meet the challenge of achieving operational program goals and objectives in the face of resource limitations, competency gaps, and organizational structure constraints. Outsourcing has emerged as a