Business Performance
Business Continuity Management
Business Continuity Management (BCM) allows organizations to evaluate threats, assess impact and develop plans to mitigate the risks associated with emergency situations and the associated business interruptions. BCM efforts should
Procurement
In today’s world of faster product and service cycles, global supply chains, and focus on value, the role of the procurement function must evolve. As a result, procurement is shifting
Service Management
The ability for businesses to be responsive to changing stakeholder needs and requirements is of paramount importance in achieving and sustaining growth. Businesses have traditionally focused performance improvement efforts on
Process Improvement
Businesses that wish to become leaders in their industry and achieve superior results face a continuous challenge: how to deliver quality products and services while utilizing internal resources efficiently and
Information Technology
Business-IT Portfolio
Organizations are constantly seeking to identify and take advantage of IT-enabled business opportunities to support organizational business goals and objectives, enable growth strategies, and create shareholder value. In particular, Synapsis
Agile Development
The delivery of business value through software development projects is becoming an essential strategy in today’s digital world. Traditional software development approaches fail to recognize that all software development projects
IT Service Management
The ability of IT to deliver value to the business is a key element in achieving corporate results. When IT performance is inadequate, product and service innovation lags, time-to-market is
IT Strategy
IT is quickly becoming an essential element in transforming businesses and achieving superior results, and therefore must partner effectively with operations and administrative areas. The effective and innovative use of
Blockchain Analysis & Implementation
Do you really understand blockchain and its applicability for your organization? Blockchain technology can be programmed to record not just financial transactions, but nearly anything that holds value and can be
IT Compliance
The evolving business landscape is a constant source of opportunities and threats which business must effectively navigate. Therefore, businesses must ensure that they can identify and properly manage IT-related risk
IT Project Effectiveness
The ability of a business to deliver IT projects that can meet established goals and objectives is a key enabler of business results. Effective delivery of IT projects within established
CRM
As a management philosophy, Customer Relationship Management (CRM) holds the promise of higher sales, improved customer service, and the ability to measure the direct effect of marketing campaigns. These elements
Outsourcing and Externalization
Business Process Outsourcing
Business Process Outsourcing (BPO) is an accelerating trend that allows organizations to contract the operation of a specific business process (or set of business processes) to a service providers. The
IT Outsourcing
Organizations are constantly seeking to implement IT sourcing strategies that can identify the right IT service providers, establish adequate contractual vehicles, and further sustainable business relationships with external IT providers.
Staff Enhancement
Recruiting, selecting, and hiring adequate professional staff is an emerging challenge for all organizations, particularly given the high expectations placed on new personnel, the uncertainty of the length of the
Program Management
Businesses must continuously meet the challenge of achieving operational program goals and objectives in the face of resource limitations, competency gaps, and organizational structure constraints. Outsourcing has emerged as a